FREQUENTLY ASKED QUESTIONS

I've lost my cinema vouchers, help!

No worries, simply contact us at mcdonalds@wearespark.com and we'll get these resent to you.

Can I use the cinema vouchers for any film?

Absolutely, as long as it's a standard 2D screening, the vouchers will work. All you have to do is decide which film to watch!

It may be possible to upgrade your voucher (e.g. for 3D), but this will need to be arranged with your chosen cinema and uplift charges may be payable.

I'm having issues claiming my prize?

No worries, contact us at mcdonalds@wearespark.com with your claim code and we'll be happy to help.

How long are my vouchers valid for?

If you've won a CHILI free movie rental code, you'll have until the 31st December 2023 to redeem.

Cinema vouchers will be valid until at least 31st January 2024, after this date unfortunately the vouchers will become invalid.

What cinemas can I choose from?

If you've won cinema tickets, you can choose from any one of our cinema partners:

  • Cineworld
  • Picturehouse
  • Reel
  • Savoy
  • Scott
  • Showcase
  • Merlin
  • Movie House
  • The Light

You'll be able to choose your preferred cinema by entering your postcode or location to view your nearest cinemas.

How long do I have to claim?

Be quick, you've only got until 8th December 2023 to claim your prize!

How does it work?

On our homepage, enter your claim code in the box provided in order to redeem either your cinema voucher or CHILI movie rental code. It's that simple!

If you've won cinema vouchers, select your preferred cinema and follow the rest of the process as instructed, your cinema vouchers will then be sent to you straight away via email.